For Hotel Operations Directors

Operational consistency across every hotel property. Delivered daily.

Navitas is the food safety, compliance and operational visibility platform built for multi-site hotel operators. Standardise daily routines, embed compliance into every shift, and give head office real-time sight of every kitchen, every fridge, every audit, every property.

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15,000+ hospitality sites • UKAS Accredited • 4.9 / 5 rating

Trusted across UK hospitality

38 years of food safety expertise. 15,000+ sites running on Navitas. From international hotel chains to luxury boutique groups, contract caterers and stadium venues.

Why Operators Trust Us

A hotel estate looks fine on a spreadsheet. Until an EHO walks in

Compliance is owned at property level. Visibility lives at head office. Between them sits a stack of paper logs, a WhatsApp group, and the hope that nothing goes wrong on a Saturday night. We close that gap.

The visibility gap across your estate

You can name your top performing property in seconds. You cannot name the one that quietly stopped recording fridge temperatures three weeks ago. Until the inspector finds it.

Brand consistency drift between properties

Standards are written at head office. Reality is shaped by whoever opened the kitchen this morning. Every property quietly evolves its own version of the SOP.

Audit-readiness that lives in a folder no one can find

The brand audit is in two weeks. The food safety records are on three clipboards, two laptops, and one manager's phone. Sound familiar?

Staff turnover that wipes out training overnight

A 70% turnover year means the person who knew the allergen process in March is not the person plating the dish in October. Training has to live in the workflow, not the file cabinet.

The Navitas platform

One platform.
Every property. Every shift.

Navitas is not a checklist app bolted onto a fridge sensor. It is the operational visibility stack hotel groups use to run compliance, monitoring, training, incidents and audits as one connected system. Built for the way multi-property hotel ops actually works.

Compliance layer
01

Every record, audit-ready, in one place.

HACCP, allergen, COSHH, RIDDOR, fire and PPDS records, digitised and timestamped at the point of capture. Due diligence defence in one place, not eleven binders. EHO-ready exports on demand.

Operational layer
02

Daily routines, executed the same way every shift.

Daily, weekly and shift checklists pushed to property teams on mobile. Corrective actions logged, routed and tracked automatically. Nothing waits on a manager finding the right printout.

Performance layer
03

The estate-wide view your board has been asking for.

Estate-wide dashboards for head office, area managers and general managers. Variance between properties surfaces in the data, not in the post-audit debrief. Filter by region, brand or operator.

Predictive layer
04

Issues that surface before they become incidents.

Real-time alerting from Navitas Pods on appliances and Probes on food. Threshold breaches fire to the duty manager in seconds. Issues surface before they become incidents, refunds, or hygiene improvement notices.

What your teams use every day

Built for the way hotel operations actually run

Real-time monitoring

Daily routines, executed the same way every shift.

Wireless Pods sit inside every fridge, freezer, walk-in and bain-marie, transmitting appliance temperatures continuously and alerting the duty manager the moment a unit drifts out of safe range.
Handheld Probes capture food temperatures at delivery, prep and service. Together they deliver an unbroken cold and hot chain record across the estate.

Continuous appliance monitoring with instant exception alerts

Handheld probes for food temperatures at every CCP

Estate-wide cold and hot chain records, exportable on demand


Checklists, audits, incidents

Replace paper. Capture corrective actions in the moment.

Replace paper opening checks, closing checks, allergen verifications, fire walks and brand audits with a single mobile-first system. Corrective actions route automatically to the right manager. Incident reporting is RIDDOR-aligned out of the box. The audit folder is always up to date, because the audit folder is the system.

Mobile-first checks completed by property teams in under five minutes

Corrective actions auto-routed to the named owner with a deadline

RIDDOR-aligned incident workflow with full investigation trail


Head office view

Your entire estate, at a glance. Drill down to a single fridge in two clicks.

From the head office dashboard you see compliance scores, temperature exceptions, outstanding actions, training gaps and incident trends across every property. Filter by region, by brand, by general manager. Export the audit pack on demand.

What good looks like

Operations leaders measure us in hours, audits and inspections.

15,000+

Hospitality sites trust Navitas

38 yrs

Of food safety expertise embedded in the platform

70%

Reduction in time spent on compliance admin

4.9/5

Rating from operations leaders

Figures drawn from Navitas customer base, May 2026.

What hotel operators say

From property managers and operations directors using Navitas every day

Why hotel groups across the UK have moved compliance, monitoring and training onto a single operational visibility platform

Philip Steiner

Cycas Hospitality

“Simple for us to monitor activity across our properties.”

“Navitas Safety ensure we exceed the standards set out in our franchise and owner agreements.”

Peter Hales

Michels & Taylor

“Business partners rather than suppliers.”

“Having worked together closely for 6 years, I would not hesitate to recommend Navitas Safety to other Hoteliers that want a commercial and supportive approach to safety matters.”

Andre Guettouche

Generator

“Delighted to have the Navitas Safety team by our side.”

“We deeply care about our customers, employees and suppliers. We chose Navitas Safety as our compliance partner due to their long expertise, dedication and proven track record.”

See it in practice

How leading hotel groups run safer, leaner operations with Navitas

Customer story

Anderbury Hotel Collection: one platform across every property

How Anderbury Hotel Collection brought every kitchen, fridge and checklist into one operational visibility platform across multiple sites, and what changed in the first 90 days.

Operations guide

The multi-property operations director's guide

A practical playbook for hotel groups: building compliance, reducing operational risk, and maintaining standards across every site with integrated technology and expert support.

Operations director FAQ

The questions hotel groups ask before they switch

How long does it take to roll Navitas out across our properties?

Most hotel groups go live across an initial cohort of properties inside four weeks. Estate-wide rollouts typically complete within a quarter, sequenced by region or brand. We project-manage the rollout end to end.

Will Navitas integrate with the systems we already use?

Yes. Navitas works alongside your PMS, your HR system and your existing reporting stack. We map the integration during scoping so nothing about your existing workflow breaks on day one.

Who trains our property teams?

The Navitas Academy delivers CPD-approved courses to every property manager, head chef and front-of-house lead. Training sits inside the same app the team uses for daily checks, so it never gets lost in turnover.

What happens to our data?

You own it. Records are stored in UK data centres, GDPR-compliant by default, exportable at any time as the full audit pack EHOs and brand auditors expect.

How is Navitas priced for multi-property groups?

Pricing is per property and tiered by estate size. There are no per-user fees and no hidden costs for additional modules within your tier. Speak to us for a quote tailored to your estate.

What kind of support do we get after go-live?

A named success lead for your account, in-platform support for property teams, and a quarterly operational review with a Navitas senior consultant.

Will the EHO accept digital records?

Yes. The Food Standards Agency accepts digital HACCP records that meet evidential standards. Navitas records are designed to that standard and routinely accepted in EHO inspections.

What is the difference between Pods and Probes?

Pods are wireless sensors that monitor appliance temperatures (fridges, freezers, walk-ins, bain-maries). Probes are handheld instruments that measure food temperatures at delivery, prep and service. Both feed the same operational visibility platform.

Know where you stand operationally

No hard sell. Just a focused walkthrough of how operational control actually works across multi site estates.

In one session, you will see how Navitas standardises execution, surfaces issues early, and reduces management firefighting across sites.

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