Brand and Content Manager

Careers >> Brand and Content Manager

About Navitas Safety

Are you ready to join something truly extraordinary? At Navitas Safety, we’re the proud creators of what we believe is the most exhilarating innovation in safety technology worldwide. Navitas Safety is on a mission to raise safety standards across the food service and hospitality industry.

Our roots were founded in food safety consultancy over 30 years ago, before we supercharged this with cutting-edge software and hardware technology. We’re committed to revolutionising safety solutions and empowering businesses. 🚀 Together, our goal is to be the SaaS safety solution in every kitchen in the world.

Freshly fuelled by a £3.5 million Series A funding round, our mission is to boost our growth and build our brand presence across key industry verticals.

About the Role

Position Summary:

As our Brand and Content Manager, you will be the driving force behind our creative output and customer marketing campaigns – ultimately generating revenue via platform engagement, customer renewals and upsells. Managing a team of content writers and graphic designers, you will coordinate internal resources to meticulously plan, review, and deliver all creative assets on time for not only our brand upsell campaigns, but our Campaign Delivery team too. Your attention to detail, design skills, content writing proficiency, and team management capabilities will play a pivotal role in the success of our team objectives and upholding our brand identity.

We operate primarily in a remote environment, with occasional office days and meet-ups to foster relationships and collaboration. Your ability to work independently and proactively, coupled with excellent communication skills, is crucial for success in this role.

Key Responsibilities:

Lead and coordinate the end-to-end development and delivery of customer marketing campaigns, platform engagement initiatives, and renewal campaigns
Ideate and activate a content marketing plan to support brand positioning
Maintaining brand identity across all content
Manage and inspire a team of content writers and graphic designers, ensuring the timely delivery of high-quality campaign assets
Oversee the creation and review of compelling content and design elements for campaigns, ensuring consistent brand identity and upholding Navitas Safety’s values
Develop and execute engaging customer marketing campaigns across various channels, including email marketing, webinars and customer events
Manage customer advocacy: creating video and written case studies and testimonials, planning and activating initiatives to increase brand awareness
Own the performance tracking of campaigns, providing detailed reports and actionable insights
to optimise and enhance future initiatives
Ensure seamless execution and timely launch of campaigns, meeting and exceeding campaign
objectives
Take ownership of customer engagement data, utilising CRM management to drive effective
upselling and renewals
Perform regular quality checks to guarantee the effectiveness of campaigns and associated
assets
Provide regular reports to the Chief Product Officer on performance, suggesting changes and
actions to achieve targets consistently

Requirements:

Proven experience in managing and delivering successful campaigns
A degree in graphic design or other creative discipline
Experience working in the B2B marketing space
Strong attention to detail, design skills, and proficiency in content writing and reviewing
Team leadership experience with the ability to motivate and guide creative teams
Organised and detail-oriented, with the ability to manage the production of content and assets effectively
Innovative mindset with the ability to think creatively and strategically
Can thrive in a fast-paced, deadline-driven environment
Self-motivated and proactive, with a passion for achieving results and targets
Experience in managing WordPress websites, ActiveCampaign and PipeDrive CRM
Ideally have experience in Hospitality SaaS solutions

What We Offer

Competitive salary and benefits package
Opportunities for professional growth and career development
The chance to make a significant impact on Navitas Safety’s growth and success
Vitality Private Healthcare and Life Insurance and Perks
Remote working, with the option to come to an office for on-site working and meetings 🏢
Bank holidays added to annual leave allowance. Don’t want to take Easter off? You don’t have to!
Get your birthday off on top of your annual leave too! 🎂

If you think this sounds like you, we’d love to hear from you!

How to Apply

Please send us your CV and a covering letter, stating why you’d love to work for Navitas Safety and what you could bring to our team. 🧡

Navitas Safety is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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