At Navitas Safety, we understand how critical effective incident management is for maintaining safety, compliance, and reputation.
That’s why we offer Managed Incident Support, where our team of qualified safety consultants oversee every step of the incident process.
Our Managed Incident Support takes the burden of incident reporting off your hands while giving you access to all the essential information.
We document incidents across all scenarios, including food safety issues like contamination or food poisoning, health and safety concerns, allergen mishaps, fire safety, and enforcement visits.
We cover incidents involving employees, customers, premises, or near-misses, ensuring no detail is overlooked.
Our team gathers evidence like photos, CCTV footage, and witness statements to ensure accurate and complete reports.
Stay on top of your operations without the heavy lifting.
Centralised Records: Access a secure, searchable library of all incident reports, stored indefinitely for full traceability.
Audit-Ready: Be prepared for inspections or reviews with a comprehensive archive, managed and maintained by us.
Our service ensures you have visibility into every incident, without the administrative workload.
With our expert team handling the process, you can trust that incidents are resolved efficiently.
Collaborative Tracking: View our progress in the investigation log, where we address questions and upload supporting evidence.
Clear Audit Trail: We maintain a detailed record from the moment an issue is reported to its resolution.
Fast Escalation: For critical incidents, such as RIDDOR events, we prioritise same-day responses to ensure timely resolutions.
You’ll see every step we take to manage incidents, giving you peace of mind and total transparency.
Our proactive approach to incident management helps prevent future risks while keeping you compliant.
With Managed Incident Support, we handle the complexities of incident management while you focus on running your business.
Our dedicated Incident Support Team acts as an extension of your organisation, ensuring all incidents are handled with care and precision:
Swift Resolutions: Serious incidents are prioritised and addressed within the same day, safeguarding compliance with RIDDOR and other regulations.
Coaching for Improvement: Receive feedback on report quality and timeliness to enhance future submissions.
End-to-End Management: From triage to final sign-off, we manage the entire process while keeping you informed and in control.
We even handle sensitive tasks like filing RIDDOR reports and liaising with affected customers or guests, ensuring professional and compliant communication.
With Navitas Safety’s Managed Incident Support, you can focus on running your business while we handle the complexities of incident management. From ensuring regulatory compliance to safeguarding your reputation, our solutions provide peace of mind every step of the way.
Ready to elevate your incident management process? Contact us today to learn more about how we can support your business.
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With Navitas Safety’s Managed Incident Support, you can focus on running your business while we handle the complexities of incident management. From ensuring regulatory compliance to safeguarding your reputation, our solutions provide peace of mind every step of the way.
Ready to elevate your incident management process? Contact us today to learn more about how we can support your business.
